Cancellation Policy

As of April 2020

For consumers within the meaning of § 13 BGB, the following statutory right of withdrawal applies:

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us, Active Giving GmbH, Leopold St. 17, 10317 Berlin,, of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation:

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

Sample cancellation form

(* Please delete where inapplicable)

If you want to revoke the contract, you can fill out this form and send it to us. However, the use of this form for the revocation is not mandatory.

To Active Giving GmbH, Rheinsberger Str. 76/77, 10115 Berlin,,

I/we* hereby revoke the contract concluded by me/us* for the provision of the following service/purchase of the following goods*:

Ordered on* /received on:*

Name of the consumer(s):

Address of consumer(s):

Signature of consumer(s) (only in case of paper communication):


*** End of cancellation policy ***

For faster assignment, we ask that you always include the e-mail address used for registration in the case of a revocation!